Financial Inclusion

Benchmarks

Our sector- and geography-specific benchmarks help you compare your performance against your peers.
Benchmark data graph

Access

The degree to which Financial Service Providers are serving previously underserved clients.
Benchmark data graph

Household Impact

The impact Financial Services Providers have on clients' quality of life and their ability to dover household expenditures.
Benchmark data graph

Resilience

The degree to which clients are financially prepared for an unforeseen economic shock, and the impact Financial Service Providers have on the clients' preparedness.

What we offer

Financial inclusion survey products, ready to use with accompanying performance benchmarks.

Microfinance Index

Our ground-breaking Microfinance (MFI) Index offers a simple answer to a complicated question: “what does social impact mean for microfinance institutions?”
Microfinance Index

CDFI Impact Performance

Hear from CDFI borrowers to map the experience and impact of receiving a loan. Gain new insights on customer outcomes and challenges.
CDFI Impact Performance

Fintech Index

Our Fintech Impact Index gets under the hood of the impact Fintechs have on customers’ lives, giving you the data you need to ensure your Fintech is creating positive change.
Fintech Index

Latest Insights

The 2023 MFI Index

The Microfinance Index is a groundbreaking financial inclusion initiative that provides high-quality, comparable impact data for the microfinance industry, driven entirely by client voices. This annual initiative has expanded to collect more than 1 million unique global data points in 2023.
Read more

Let's talk

We help you understand your social performance by listening to your customers, suppliers, employees, or beneficiaries.
Get in touch

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