60 Decibels — Impact Measurement

Latest Insights

India Impact Report

Based on interviews with more than 24,000 respondents in India, this report identifies key challenges and opportunities to improve social impact performance for organisations and investors alike.

Why Off-Grid Energy Matters 2024

Why Off-Grid Energy Matters 2024 is the world’s most comprehensive social impact assessment of off-grid energy to date, featuring insights from 79,000 energy customers in over 30 different countries.

60dB Impact Due Diligence, Explained

We’re excited to share our 60dB Due Diligence solution – built to make pre-investment impact measurement simple, fast and affordable.

Cambodia Microfinance Report

This report provides an in-depth look at the Cambodian microfinance sector and its impact on clients’ businesses, households, resilience, financial management, and agency.

2024 Off-Grid Energy Top Impact Awards

Ranked across 3 areas in the Energy Impact Index, these energy organizations are the Top Impact Award winners featured in Why Off-Grid Energy Matters 2024.

Insights from three top-performing financial service providers

60 Decibels’ Microfinance Index Top Impact Awards are a recognition of top performance in delivering financial services and making a positive impact on the lives of their clients, relative to their peers. We asked 3 of our 2023 awardees to share insights into how their business operations have contributed to achieving top scores across multiple indicators – here’s what they had to say!

Why this Latin American venture fund is listening to customers to drive impact and returns

Throughout the last five years, while investing their first Fund, ALIVE has demonstrated that a deeper impact measurement strategy is not only attainable, but highly beneficial to all stakeholders.

The relationship between microfinance and climate resilience

Our research reveals a positive correlation between microloan borrowers’ ability to handle a major emergency expense and their improved financial management and savings balance. This underscores the critical role of microfinance in enabling clients, especially women, to build resilience against financial shocks.

Disability Insights Report: Transforming Energy Access

This report delves into energy product/service customer households, differentiating between those with and without disabilities.

60dB Core Insights, Explained

The 60 Decibels Core Insights are a great jumping off point on your journey with impact measurement and customer feedback. They get to the heart of what you’ll want to know about your customers: who they are, what their experience is, what impact they experience from your product, what challenges they face.

60dB’s 2023 Year in Review

2023 was 60 Decibels’ biggest year on record! To take a breath and reflect on all that was achieved, we’ve collated our top insights and findings of the year into our 2023 review.

New Insights on Microfinance Lending Methodologies

To help the microfinance sector better serve different groups of clients, we’ve released a new data analysis report about lending methodologies based on phone interviews with 30,680 microfinance clients globally.

Visa Report: Unlocking the Benefits of Digital Payments for Micro & Small Businesses in Mexico

This paper examines the results of a survey that gathered insights from 753 micro and small businesses in Mexico.

Gender Dynamics of VBA Impact in Burkina Faso & Nigeria

Supporting AGRA’s Village Based Agents (VBAs) program, the Impacting Gender & Nutrition through Innovative Technical Exchange in Agriculture (IGNITE) project conducted a series of studies led by 60dB to understand the success of VBAs.

How PIDG use impact data to better evaluate projects across their portfolio

In a recent interview with 60 Decibels, Saeed Ibrahim, Director, Sustainable Development Impact at the Private Infrastructure Development Group (PIDG) shared about the importance of measuring impact and how PIDG invests for impact in some of the world’s most challenging markets.

The 2023 MFI Index

The Microfinance Index is a groundbreaking financial inclusion initiative that provides high-quality, comparable impact data for the microfinance industry, driven entirely by client voices. This annual initiative has expanded to collect more than 1 million unique global data points in 2023.

Access the Data Behind the MFI Index

Explore 3 paid options to access the data behind the MFI Index. Whether you are looking for a dashboard of aggregate data from 1 million+ data points, a deep dive into microfinance within a specific geography or market, or want to run customized portfolio discovery, we have an option to fit your organization’s needs and budget.

A Solution for Measuring Climate Resilience

The Climate Resilience Assessment measures changes in three key dimensions of household resilience, all captured through lean, remote interviews with a representative sample of stakeholders.

The race for smart customer data for the future of fintech

Sasha Dichter, Co-Founder and CEO at 60 Decibels, argues that using customer data in the right way is crucial in the future of fintech.

Introducing the Quality Jobs Assessment

The Quality Jobs Assessment aims to enable organizations and investors at the forefront of sustainability and social impact to understand the quality and impact of jobs they are providing.

The forgotten factor: why the ‘S’ in ESG matters more than you realise

Two key factors are needed to make progress measuring the ‘S’ in ESG: a recognition of what the ‘S’ truly encompasses and reliable data for these areas.

3 Reasons We Need Social Impact Benchmarks

Our ability to compare with others, based on a benchmark of performance, is what vaults us from evaluation (simply having data) to managing impact performance. To do this, we have to get standard, comparable data from customers and beneficiaries.

Introducing the 60dB Digital Agriculture Index

The 60dB Digital Agriculture Index is a simple way for farmers to share their experiences using digital tools across advisory, inputs, credit, buyers, and insurance services.

New Insights on Gender and Microfinance

To help the microfinance sector better serve women clients in microfinance, we’ve released a new report based on phone interviews with 50,228 microfinance clients globally, of which 66% or 32,712 clients are women.

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How we work

Data built by listening.

Who knows your impact best? The people who experience it. That’s why we listen to them directly, building measurement tools around what they say matters most to their lives.

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Speedy and standardized.

Most impact measurement is either too complex to be scalable or too simple to be useful. Ours is a Goldilocks approach: 15-minute, standardized surveys built for repetition and comparability.

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By phone, by real people, anywhere.

Nothing gets to the root of impact better than a direct conversation. Our Research Assistants speak, by phone, in local language, to the people you impact.

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Argentina

Australia

Bangladesh

Belize

Benin

Bolivia

Botswana

Brazil

Burkina Faso

Cambodia

Cameroon

Canada

Chile

Colombia

Cote d’Ivoire

Czech Republic

Democratic Republic of the Congo

Dominican Republic

Ecuador

Egypt

El Salvador

Eswatini/Swaziland

Ethiopia

Georgia

Germany

Ghana

Guatemala

Haiti

Honduras

India

Indonesia

Italy

Jamaica

Japan

Jordan

Kenya

Kyrgyzstan

Laos

Lesotho

Liberia

Madagascar

Malawi

Malaysia

Mali

Mauritius

Mexico

Mozambique

Myanmar [Burma]

Namibia

Nepal

Nicaragua

Niger

Nigeria

Pakistan

Panama

Paraguay

Peru

Philippines

Poland

Puerto Rico

Rwanda

Saudi Arabia

Senegal

Sierra Leone

Somalia

South Africa

Sri Lanka

Tajikistan

Tanzania

Thailand

Togo

Tunisia

Turkey

Uganda

United Kingdom

United States

Vietnam

Zambia

Zimbabwe

Benchmarked impact performance.

Access our global impact database to benchmark and improve your social performance.

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Who we serve

Corporations

Forward-thinking companies working to transform their impact and manage social risks.

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Investors & Funders

Funders seeking quality, comparable social performance data across their portfolio.

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NGOs & Social Enterprises

Social change organizations needing better data to improve their impact.

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Our Expertise

Over thousands of impact measurement projects, we’ve designed measurement tools for multiple sectors and themes. Can’t see your sector here? Get in touch and we’ll work with you to build something new.