The Microfinance Index is a groundbreaking financial inclusion initiative that provides high-quality, comparable impact data for the microfinance industry, driven entirely by client voices. This annual initiative has expanded to collect more than 1 million unique global data points in 2023.Read more
Explore 3 paid options to access the data behind the MFI Index. Whether you are looking for a dashboard of aggregate data from 1 million+ data points, a deep dive into microfinance within a specific geography or market, or want to run customized portfolio discovery, we have an option to fit your organization’s needs and budget.Read more
The 60 Decibels Core Insights are a great place to start on your journey with impact measurement and customer feedback. They get to the heart of what you’ll want to know about your customers: who they are, what their experience is, what impact they experience from your product, what challenges they face.Read more
Sasha Dichter, Co-Founder and CEO at 60 Decibels, argues that using customer data in the right way is crucial in the future of fintech.Read more
Two key factors are needed to make progress measuring the ‘S’ in ESG: a recognition of what the ‘S’ truly encompasses and reliable data for these areas.Read more
How we work
Data built by listening.
Who knows your impact best? The people who experience it. That’s why we listen to them directly, building measurement tools around what they say matters most to their lives.Speak to an expert
Speedy and standardized.
Most impact measurement is either too complex to be scalable or too simple to be useful. Ours is a Goldilocks approach: 15-minute, standardized surveys built for repetition and comparability.Speak to an expert
By phone, by real people, anywhere.
Nothing gets to the root of impact better than a direct conversation. Our Research Assistants speak, by phone, in local language, to the people you impact.Speak to an expert
Who we serve
Forward-thinking companies working to transform their impact and manage social risks.Get in touch
Investors & Funders
Funders seeking quality, comparable social performance data across their portfolio.Get in touch
NGOs & Social Enterprises
Social change organizations needing better data to improve their impact.Get in touch
Over thousands of impact measurement projects, we’ve designed measurement tools for multiple sectors and themes. Can’t see your sector here? Get in touch and we’ll work with you to build something new.