Our 2023 Year in Review is out now – packed with our top insights, resources and projects! Explore
Solutions for

Forward-thinking companies working to transform their impact and manage social risks.

Outcomes we deliver

Understand the wellbeing of employees across your supply chain.
Comparable benchmarks of job quality to assess your performance against industry standards.
Gather rigorous data direct from your stakeholders to better manage the S in ESG.

Our Expertise

Over thousands of impact measurement projects, we've designed measurement tools for multiple sectors and themes. Can't see your sector here? Get in touch and we'll work with you to build something new.

Agriculture

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Quality Jobs

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Education

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Man sat on floor in market

Financial Inclusion

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Woman holding cotton

Gender & Inequality

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Health & Disability

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Off-Grid Energy

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Supply Chains

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Micro & Small Businesses

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Products we offer

A range of tried and tested survey products, ready to use with accompanying performance benchmarks. Don’t see what you need? We have a wider survey bank of some 1,500 established questions or can even design you something bespoke.
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01

Farmer Living Standards

Understand the wellbeing, income and resilience of farmers you source from, as well as the social risks in your supply chain.

Use our dynamic Farmer Thriving Index to benchmark your social performance.

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02

Quality Jobs

Go beyond workplace audits to listen directly to frontline employees and factory workers to understand their wellbeing.

Compare against our Good Job Index for country and sector benchmarks on motivation, well-being, living wages, job security and skills development.

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03

Customer Deep Dive

Understand the impact you have on your customers, as well as their perceptions of the social credentials of your business.

“It is a great organisation, delivering great work. The team is very diligent and responsive, ensuring that work of the highest quality is delivered on time and within budget.”

David Russell, Sustainable Business Reporting Consultant
Unilever

How we work

1.

Data built by listening.

Who knows your impact best? The people who experience it. That’s why we listen to them directly, building measurement tools around what they say matters most to their lives.
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2.

Speedy and standardized.

Most impact measurement is either too complex to be scalable or too simple to be useful. Ours is a Goldilocks approach: 15-minute, standardized surveys built for repetition and comparability.
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3.

By phone, by real people, anywhere.

Nothing gets to the root of impact better than a direct conversation. Our Research Assistants speak, by phone, in local language, to the people you impact.
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Argentina
Australia
Bangladesh
Belize
Benin
Bolivia
Botswana
Brazil
Burkina Faso
Cambodia
Cameroon
Canada
Chile
Colombia
Cote d'Ivoire
Czech Republic
Democratic Republic of the Congo
Dominican Republic
Ecuador
Egypt
El Salvador
Eswatini/Swaziland
Ethiopia
Georgia
Germany
Ghana
Guatemala
Haiti
Honduras
India
Indonesia
Italy
Jamaica
Japan
Jordan
Kenya
Kyrgyzstan
Laos
Lesotho
Liberia
Madagascar
Malawi
Malaysia
Mali
Mauritius
Mexico
Mozambique
Myanmar [Burma]
Namibia
Nepal
Nicaragua
Niger
Nigeria
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Puerto Rico
Rwanda
Saudi Arabia
Senegal
Sierra Leone
Somalia
South Africa
Sri Lanka
Tajikistan
Tanzania
Thailand
Togo
Tunisia
Turkey
Uganda
United Kingdom
United States
Vietnam
Zambia
Zimbabwe
4.

Benchmarked impact performance.

Access our global impact database to benchmark and improve your social performance.
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Latest Insights

The 2023 MFI Index

The Microfinance Index is a groundbreaking financial inclusion initiative that provides high-quality, comparable impact data for the microfinance industry, driven entirely by client voices. This annual initiative has expanded to collect more than 1 million unique global data points in 2023.
Read more

Let's talk

We help you understand your social performance by listening to your customers, suppliers, employees, or beneficiaries.
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