A Kiva loan gave Renee the working capital she needed to take on her first major commercial contract for the City of New Orleans. Learn more about Kiva US's impact.
SokoFresh is doing a great job at reaching unserved customers who don't have access to alternatives. A focus on customer challenges, issue resolution, and customer service would improve impact and satisfaction.
Designing meaningful, appropriate and comparable impact investment performance instruments that do not stop at outputs, but get all the way to outcomes, was never going to be easy. But it is not impossible.
“No one is mystified about what we need to measure.” Sasha explains: “But people are mystified about how we can measure this.” Learn more about how we measure impact at 60 Decibels in this podcast.