Unlock Customer Insights → Measure Social Impact
Discover how we can help you access customer insights and measure social impact with our 15-minute, standardized surveys.
How we Work
Speedy &
Standardized
Most impact measurement is either too complex to be scalable or too simple to be useful. Ours is a fine-tuned approach: 15-minute, standardized surveys built for replication and comparability.
By phone, by real people, anywhere
Nothing gets to the root of impact better than a direct conversation. Our Research Assistants speak, by phone in local languages, to the people you impact.
Benchmarked Impact Performance
Want to know how you stack up? Our global impact database enables you to benchmark and improve your social performance.
Typical 60dB Project
~275 respondents
Our Research Assistants typically survey 275 respondents per company/organization, which provides a ~90% confidence level at a 5% margin of error. The sample is always randomized, and representative of the population.
< 15 minute surveys
Most of our phone surveys last 10-15 minutes, and we always survey respondents in their local language. Surveys range from 25 to 45 questions, with a mix of qualitative and quantitative.
12-16 weeks
We get you high-quality results in a matter of weeks. All we need from you is a database of contact details, and then we can start listening to your customers!
Explore how others are using impact data to get ahead
Inside a 60 Decibels project from start to finish
From understanding your goals and conducting targeted surveys, to analyzing customer feedback and providing actionable insights for your organization.
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Elucid: Improving Health and Livelihoods for Small-Scale Farmers
Elucid partnered with 60dB to hear from 275 farmers directly and explore how they could innovate further to meet the evolving needs of the communities they serve.
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How three impact investors engage their most important stakeholders to validate impact
Sarah Gelfand, Layla Varkey, and Tom Adams cover the importance of stakeholder engagement in impact investing.
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Understanding impact: how Rabo Foundation and Huatusco centered farmer voices to increase profits
Establishing a shared understanding of strengths and areas for growth, 60 Decibels conducted a study to understand evaluate coffee farming cooperative Huatusco and the experiences of its members.
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Why this Latin American venture fund is listening to customers to drive impact and returns
Throughout the last five years, while investing their first Fund, ALIVE has demonstrated that a deeper impact measurement strategy is not only attainable, but highly beneficial to all stakeholders.
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3 Reasons We Need Social Impact Benchmarks
Our ability to compare with others, based on a benchmark of performance, is what vaults us from evaluation (simply having data) to managing impact performance. To do this, we have to get standard, comparable data from customers and beneficiaries.
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How PIDG use impact data to better evaluate projects across their portfolio
In a recent interview with 60 Decibels, Saeed Ibrahim, Director, Sustainable Development Impact at the Private Infrastructure Development Group (PIDG) shared about the importance of measuring impact and how PIDG invests for impact in some of the world’s most challenging markets.
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Anecdotal Evidence Won’t Help Us Understand Financial Inclusion
Thoughts from our CEO Sasha Dichter on the importance of objectively quantifying the impacts of microfinance.
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Aceli Africa: Closing the Agri-SME Financing Gap with Multi-Stakeholder Listening
Aceli embeds learning and feedback into their approach at every level – including from the lenders, the SMEs, their employees, and the farmers they serve – to better understand how lending practices have changed, the effects of access to finance on business performance for agri-SMEs, and how farmers have experienced the impacts.
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Debunking Myths and Modernizing Impact Measurement Practices, an interview with Tom Adams
Tom discusses the complex world of impact measurement by debunking old persistent myths and offers solutions to truly modernize impact measurement practices.
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