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Solutions for

Social change organizations needing better data to improve their impact.

Outcomes we deliver

We get you best-in-class social performance data straight from your most important stakeholders.
Supercharge your ability to attract investment, grow your organization, and fulfill your mission with actionable data.
We make impact measurement simple and affordable. Our benchmarks let you compare impact against your industry.
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Our Expertise

Over thousands of impact measurement projects, we've designed measurement tools for multiple sectors and themes. Can't see your sector here? Get in touch and we'll work with you to build something new.

Agriculture

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Quality Jobs and Workforce Development

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Young student writing on blackboard

Education

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Man sat on floor in market

Financial Inclusion

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Gender

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Health & Disability

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Off-Grid Energy

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Supply Chains

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Micro & Small Businesses

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Products we offer

A range of tried and tested survey products, ready to use with accompanying performance benchmarks. Don’t see what you need? We have a wider survey bank of some 1,500 established questions or can even design you something bespoke.
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01

Customer or Beneficiary Deep-dive

Understand your customers or beneficiaries, the impact you have, and their perceptions of your organization.

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02

Social Performance Indices

Be at the forefront of impact measurement using our sector-leading indexes across financial inclusion, off-grid energy, agriculture and more.

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03

Comparative Social Performance

Explore your social impact compared to peers.

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“We now have a deeper understanding of ourselves, what we are doing, how we can improve, and most importantly, we feel that we know our customers better now than ever before.”

Jones Ntaukira, CEO
Zuwa

“When a third party like 60 Decibels calls, we get a sharper understanding of the extent to which our loans improve the lives of our borrowers. Getting closer to the truth by removing potential positive bias from internal surveying is key to understanding impact.”

Eli Cherner, Director
Kiva US

“Highly responsive expertise aimed at efficiently driving exceptional results and knowledge in support of organizations' goals.”

Nicola Corzine, CEO & Executive Director
Nasdaq Entrepreneurial Center

“[The report] has been a magnet to build metrics-oriented partnerships with key sector leaders.”

Nicole Bruskewitz, Director of Education and Programs
Coschool

“The team was persistent and patient to understand the uniqueness of our business and iterate based on our revolving business model.”

Lily Keledorme, Head of Impact & Learning
Farmerline

How we work

1.

Data built by listening.

Who knows your impact best? The people who experience it. That’s why we listen to them directly, building measurement tools around what they say matters most to their lives.
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2.

Speedy and standardized.

Most impact measurement is either too complex to be scalable or too simple to be useful. Ours is a Goldilocks approach: 15-minute, standardized surveys built for repetition and comparability.
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3.

By phone, by real people, anywhere.

Nothing gets to the root of impact better than a direct conversation. Our Research Assistants speak, by phone, in local language, to the people you impact.
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Algeria
Argentina
Armenia
Australia
Austria
Bangladesh
Belize
Belarus
Belgium
Benin
Bolivia
Bosnia & Herzegovina
Botswana
Brazil
Bulgaria
Burundi
Burkina Faso
Cambodia
Cameroon
Canada
Chad
Chile
Colombia
Costa Rica
Croatia
Cote d'Ivoire
Czech Republic
Denmark
Democratic Republic of the Congo
Dominican Republic
Ecuador
Egypt
El Salvador
Eswatini/Swaziland
Ethiopia
Fiji
Georgia
Germany
Ghana
Greece
Guatemala
Haiti
Honduras
Hong Kong
India
Indonesia
Ireland
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kyrgyzstan
Laos
Lebanon
Lesotho
Liberia
Madagascar
Malawi
Malaysia
Mali
Mauritius
Mexico
Moldova
Morroco
Mozambique
Myanmar [Burma]
Namibia
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Romania
Rwanda
Senegal
Sierra Leone
Singapore
Spain
Somalia
South Africa
Switzerland
Sweden
Sri Lanka
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tunisia
Turkey
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vietnam
Yemen
Zambia
Zimbabwe
4.

Benchmarked impact performance.

Access our global impact database to benchmark and improve your social performance.
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Latest Insights

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Let's talk

We help you understand your social performance by listening to your customers, suppliers, employees, or beneficiaries.
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