

Introducing 60dB Pulse: Global Customer Insights at Your Fingertips
What is 60dB Pulse?
60dB Pulse is transforming how insights are gathered and who has access to this learning. In 2024, we spoke to 155,000 respondents in 70+ languages across 60+ countries. As you read this, stakeholders are being listened to and their experiences captured right now.
We’re creating access for stakeholders who don’t have direct access to respondents to listen to them and gain insights from their experiences to inform decisions and drive meaningful change.
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Why Use 60dB Pulse?

Data To Inform

Cost-Effective

Create Benchmarks
Survey additions
Let us know if you’d like us to design and add questions into a survey.
> You could sponsor an existing module, think Consumer Protection, Climate Resilience, etc.
> You could pay to add a module (a group of related questions).
> You could ask us to add single question(s).
> You can select from our Question Bank of existing questions. We can design it for you if you let us know what you’re trying to find out. Or you can do the design of the question, and we’ll review it.
> Where the indicators are of interest to the sector (we’ll prioritise these ones) versus of particular relevance to you, we’ll incorporate into relevant 60 Decibels sector reports and Benchmarks (depending on scale) for others to learn and discuss.
How It Works
We gather detailed quantitative and qualitative data, delivering high-quality phone surveys in local languages.
- Phone Surveys: Conducted by highly-trained 60dB Researchers in 95+ countries in local languages.
- Ask Up to 7 Questions*: We develop questions for you based on your goals, you can write your own questions, or you can sponsor us to include an existing module. *Dependent on existing length of survey.
- Quality Control at Every Step: With 10+ years of experience working around the world, you can trust us to deliver top-notch results.
- AI + Human Coding of Qualitative Responses: Combining the speed of AI with the nuance and insight of our experienced team to bring out common themes on qualitative data.