Manager, Services (Impact Evaluation) (FT) – New York, NY, United States

60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We’ve been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen.

We believe that the best way to understand social impact is by talking to the people experiencing that impact. It sounds obvious when you say it, but that is not the typical practice for many impact investors, corporations and foundations working to create social change. 

We collect social impact data directly from beneficiaries (customers / employees / suppliers) using our network of 1000+ trained research assistants in 75+ countries. We do it quickly and without the fuss typically associated with measuring social impact. Our research assistants speak directly to customers to understand their lived experience; and our team turns all this data into benchmarked social performance reports, with accompanying insights, to help our clients demonstrate and improve social performance. 

By making impact measurement simple, scalable, and comparable, we not only enable organizations to improve their products and services; we also help transform what it means to credibly measure impact, ensuring that the voices of those who matter most are always part of the story.

About the Role

Manage research projects relating to socioeconomic impact of aid, social business and foundation programs in developing economies, preparing reports and analyses relating thereto, and communicating, and visually presenting, results of economic analyses to multifunctional client teams.

Research and Analysis, and Methodology Management (40%)

1. Conduct socioeconomic data analysis using Excel, R and SPSS Statistics.
2. Oversee the development and implementation of aggregate quantitative and qualitative data methodology processes like poverty measurement and benchmarking performance of social enterprises ensuring their appropriate application in economic research. Implementation includes cross-functional leadership to ensure internal knowledge and use of tools and methodologies meet expected standards. Supervise rollouts and updates of new and amended tools.
3. Direct and review the research and analysis of socioeconomic quantitative and qualitative data, ensuring statistical rigor and accuracy.
4. Supervise and review the creation of economic models and statistical techniques to analyze individual and aggregate quantitative and qualitative datasets.

Team Management (40%)

1. Oversee overseas staff of two Sr Associates and two Analysts focusing on economic research and analysis relating to socioeconomic impact of client services in developing economies.
2. Delegate and assign project responsibilities, ensuring adherence to sound research methodologies.
3. Conduct quarterly performance reviews and weekly check-ins to monitor the application of proper economic theories and methodologies in project execution.

Contract Management (20%)

1. Lead client relationships to diagnose and understand client needs, scope and design research plan including question and survey design and analysis framework.
2. Navigate multistakeholder relationships to achieve best outcomes for client and related parties following 60dB standards.
3. Deliver reports using BI tools explaining and measuring the socio-economic impact of clients’ services on developing economies and impact frameworks.
4. Clearly convey economic concepts and findings to clients.

Requirements: At least a Master’s degree in Data Analytics, Economics, or Public Administration and two years of post-bachelor experience. Two years must include at least:

1. 2 years performing statistical analyses and data modeling relating to socioeconomic issues in developing economies.
2. 2 years setting strategies for socioeconomic quantitative and qualitative data collection and overseeing the implementation of such strategies.
3. 2 years supervising economics research projects.

This is a hybrid role based at New York City HQ. Requires in-office work at least 2 days a week.

Location of Employment: 60 Decibels, Inc., 21 West 46th St, Suite 702, New York, NY 10036. This is a hybrid role based at New York City HQ. Requires in-office work at least 2 days a week. Pay range: $116,000 to $140,000 base per year.

To apply, please send your resume and cover letter to servicesmanager@60decibels.com. Please include the following subject line: Manager, Services Position – United States.