Our 2023 Year in Review is out now – packed with our top insights, resources and projects! Explore

Insights Found

Insights from three top-performing financial service providers

60 Decibels' Microfinance Index Top Impact Awards are a recognition of top performance in delivering financial services and making a positive impact on the lives of their clients, relative to their peers. We asked 3 of our 2023 awardees to share insights into how their business operations have contributed to achieving top scores across multiple indicators – here's what they had to say!
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The 2023 MFI Index

The Microfinance Index is a groundbreaking financial inclusion initiative that provides high-quality, comparable impact data for the microfinance industry, driven entirely by client voices. This annual initiative has expanded to collect more than 1 million unique global data points in 2023.
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Listening in the time of COVID-19

In 2020 we spoke to 50,712 people in 32 countries (Brazil, Cote d'Ivoire, Democratic Republic of the Congo, Ghana, India, Indonesia, Kenya, Madagascar, Myanmar, Nigeria, Paraguay, the Philippines, Rwanda, Senegal, Sierra Leone, South Africa, Tanzania, Uganda, United States and Zambia) about how COVID-19 has affected their lives.
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